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Improving Customer Satisfaction

July 18, 2018

Improving customer satisfaction through re-engaging with the Dealer network. Read more >

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Optimising Customer Service

July 18, 2018

Improving customer satisfaction by addressing the causes of Return To Workshop cases. Read more >

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Improving Customer Retention

July 13, 2018

Re-engaging customers through a communications strategy supported with Dealer education. Read more >

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Case Study - Network Standards Auditing

June 08, 2018

Ensuring an excellent customer experience of your brand through your network Read more >

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AGCO Trade Parts Programme

June 07, 2018

Taking responsibility for the Trade Parts of a leading Agricultural machinery business Read more >