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Aftersales - Parts
For vehicle manufacturers, Original Equipment Suppliers and Independent Aftermarket businesses alike, the parts trade channel is a critical challenge. New technologies are making vehicles and parts more reliable and longlived, reducing the need for replacement parts – and reducing potential revenue.
To help our Clients answer this challenge, we add value at every single point in a part’s life, driving up service standards and driving down availability inefficiencies and stock-holding requirements. We do this by considering the global perspective – from sourcing and parts price benchmarking through to ensuring every customer has a positive experience every time they pick up the phone or walk into a showroom.
By taking this approach, we offer innovative, individual solutions that combine in-depth knowledge and experience with leading-edge technology and processes, covering a range of areas.
Impetus Automotive has been running parts programmes for the last ten years. We currently run a number of parts and trade parts programmes for major vehicle manufacturers across the UK, Europe and globally. Areas where we focus include:
- Product / Campaign Management
- Rewards and Incentives
- Marketing and Communications
- Reporting and Analysis
- People, Processes and Coaching
- Warranty Programmes
For more details on some of the services we offer, please see below: