Solutions

As automotive markets mature and retail sales reach saturation, Vehicle Manufacturers are now turning their attention to the Aftermarket as an opportunity to grow revenues and support customer satisfaction.

Impetus Automotive has a strong history of supporting the Aftersales Strategies of our clients across Accessories, Parts and Service. By working closely with vehicle manufacturers, their sales teams and dealers, we are able to implement best practice programmes and demonstrably deliver results.

Impetus Automotive supports vehicle manufacturers in delivering their strategies across retail, fleet and used / certified pre-owned vehicle sales. Our programmes focus on the tactical implementation of your plans, embedding appropriate best practices within your retail and sales teams to support your customers’ journey.

Impetus Automotive offers a number of services to ensure your Retailer Network is delivering your strategy correctly. Whether it is auditing your network standards or ensuring you have the right skills within your dealers, our ultimate aim is to help you deliver an excellent experience for your customers and improve your sales revenue.

Impetus Automotive operates an in-house design and communications team who are dedicated specialists in creating collateral and delivering B2B communications to your networks and their trade customers. Whether you need support in rolling out technical communications to support systems and standards implementation, or need to run a trade parts campaign, we can help.